What you will work on
- Continuously improve documentation content in collaboration with engineers, product managers, and others
- Review and edit content for all new and enhanced features
- Produce content for using a features, including contextual content that clarifies why and when a user might use a feature or workflow
- Help developers and other members of the community who have documentation-related questions
- Participate in reviews and revamps of section or page content and structure
- Help review and triage incoming suggestions, corrections, and other content from our community
- Contribute to the improvement of team process and style, as well as cross-functional efforts
- Plan and complete large content initiatives, such as section reviews and revamps
- Participate in the hiring process
- Mentor newly hired technical writers, lead projects when pairing with other technical writers, and plan new cross-functional efforts
What skills we need from you
- Extensive experience as a technical writer
- Experience producing documentation for a variety of products and services
- Some experience planning and leading major initiatives, such as the launch of new documentation resources, large-scale documentation reviews and revamps, and cross-functional initiatives
- Experience writing, editing, researching, and planning software documentation
- Excellent skills in grammar, minimalist documentation design, and effective information architecture
- Great teaching skills that translate into amazing written work
- Experience with static site generators, managing docs as code, and the nuances of differing markup standards and rendering engines
What we offer for you